Shipping Policy

Last Updated: November 18, 2025

1. Processing Time
All orders are processed within 1-3 business days from receipt (excluding weekends and holidays). You will receive an email confirmation and tracking information once your order ships.

2. Shipping Methods
We offer several shipping options at checkout:

Standard Shipping: 5-8 business days
Expressed Shipping: 2-3 business days
Overnight Shipping: 1 business day
Free Shipping: Available on select items and orders over a certain amount

Please note: Transit times are estimates and may vary based on location and carrier delays.

3. Shipping Rates
Shipping rates are calculated based on:
- Weight and dimensions of the package
- Destination address
- Selected shipping method
- Current carrier rates

All shipping rates will be displayed at checkout before you complete your purchase.

4. Free Shipping
Free standard shipping is available on orders over [amount]. Free shipping does not apply to express or overnight shipping options.

5. International Shipping
We currently ship to select international destinations. International orders may be subject to customs duties and additional taxes. Customers are responsible for any applicable customs fees or import duties.

6. Shipping Address
- Ensure your address is complete and correct at checkout
- We cannot be held responsible for packages delivered to incorrect addresses
- Please verify your address details before completing your order

7. Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's delivery status through our carrier's website.

8. Delivery Issues
If your package:
- Does not arrive within the estimated delivery window
- Arrives damaged or partially filled
- Is lost in transit

Please contact us immediately at hello@nevemont.com with your order number and tracking information.

9. Signature Required
Some packages may require a signature upon delivery. Please ensure someone is available to receive the package.

10. Contact Us
For shipping questions or concerns, please contact:
Email: hello@nevemont.com
Subject: Shipping Inquiry

11. Liability
Nevemont is not liable for delays caused by carrier issues, weather conditions, or circumstances beyond our control.